Refund policy - Homegrown Garden

30-DAY SATISFACTION GUARANTEE

Refund policy

Refund policy – 30-Day Satisfaction Guarantee

We want your garden to grow. If you're not satisfied with your seeds for any reason, contact us within 30 days of delivery at help@homegrown-garden.com or (347) 315-4830 with your order number, and we'll send a free replacement or a full refund of the product price, whichever you prefer.

  • No need to send seeds back. Opened and planted packets are covered.
  • Damaged, defective, or wrong items: email a photo within 30 days of delivery and we'll replace them at no cost.
  • Approved refunds go back to the original payment method within 5–10 business days.
  • Shipping charges are refunded only when the error was ours.
  • Gift cards are non-refundable.
  • Requests after 30 days are not eligible.

KAE Holding LLC (dba Homegrown Garden)
151 Calle de San Francisco, Ste 200, PMB 5580, San Juan, PR 00901-1660, United States
help@homegrown-garden.com · (347) 315-4830

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